How to make a claim
First Notification of Loss (FNOL)
Who Handles the Claim?
Kovrilo partners with Qlaims, our trusted claims management partner, for triage and fast resolution. They act on behalf of Kovrilo as the MGA and Sedgwicks as the Claims Third Party Administrator.
Once notified;
- A dedicated handler is assigned
- Claim status updates are provided at every stage
What Brokers Can Expect
- Within 2 hours acknowledgement
- 24-hour triage
- Clear policy-trigger explanations
- Access to a dedicated claims specialist
- Claims works on behalf of the customer